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Globalised Customer Interactive Services in an Age of Disruption: Implications for Onshore, Offshore and Nearshore Work and Employment

Project Team
  • Dora Scholarios: University of Strathclyde
  • Phil Taylor: University of Strathclyde
Partners
  • Professor Bino Paul, Tata Institute of Social Sciences, Mumbai (bino@tiss.edu)
  • Dr Johnson Minz, Tata Institute of Social Sciences, Mumbai (johnson.minz20@gmail.com)
  • Professor Snehal Shah, SP Jian Institute of Management and Research, Mumbai (snehal.shah@spjimr.org
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